At City Academy Norwich, we work with parents and carers to ensure that all our students receive the most from their education. Attendance matters because we want every student to achieve their full potential. Research by the Department for Education shows a clear link between attendance and achievement. Students should aim for 100% attendance

Attendance Policy 2023-24

If you child is going to be absent or late, please inform us by 8.30am by one of the following:

Attendance Matters

Students with good attendance are more likely to achieve better examination results and go on to have more successful careers.

If your child’s attendance falls below expectations we will contact you and work together to help improve their attendance. We use the Attendance figures  in school to support students with this.  

Below 96% Letter

To support good attendance we reward excellent or significantly improved attendance on a half termly basis.

Late Arrivals

Form time takes place at 8.45am every morning. All students are expected to be in Form at this time. 

Lateness before 9.15am will not count as an absence; however if a students is late on 3 or more occasions, a lunchtime detention will be given.

Lateness after 9.15am will be coded as unauthorised.  For reference a log of this is placed in the student’s planner. 

Afternoon attendance is recorded at the start of afternoon Form at 1.50pm.

Arriving 20 minutes later per day would be the equivalent to your child missing 2 days of education over a school year. 


The Government remains very clear that no child should miss school apart from in exceptional circumstances and schools must continue to take steps to reduce absence to support children’s attainment.

We encourage you to book appointments outside school hours where possible. If your child has repeated absences or long-term absences we may require you to provide medical evidence. 

If there is a problem, for example your child is struggling with a certain lesson, has trouble with peers, or has any other issue that is making them reluctant to attend school, please inform the Attendance Team or their Form Tutor so we can explore ways to support them.

We are legally required to challenge persistent absence, and may be required to take legal action.

Persistent absence is considered to be attendance of 90% or less

We may refer you to the local authority to start fast track proceedings, which could result in a fine being issued or legal proceedings.

Leave of Absence Request

If you need to take your child out of school you are required to complete a leave of absence form in advance. click here for Leave of absence request form

If the school does not receive a request for leave, the Headteacher will be unable to consider your individual circumstances and the absence will be recorded as unauthorised. 

The Local Authority operates a system where any pupil will meet the criteria for legal intervention where they have 

  • at least 9 sessions (4.5 school days) lost to unauthorised absence by the pupil during the last 6 school weeks

The Attendance team is here to support and advise you with any questions or queries you have regarding your child’s attendance, contact us via:  


Phone: 01603 452628